Returns & Exchanges

At HNB Cosmetics, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 14-day return policy for unopened and unused beauty products in their original packaging.

1

Initiate Your Return

Contact our customer support team within 14 days of receiving your order with your order number and the reason for the return.

2

Secure Packaging

Ensure the items are unused, in their original condition, and safely packed in the original shipping box to prevent damage during transit.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing